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Accessibility

INTRODUCTION

945 Princess is committed to providing a welcoming, accessible, and inclusive environment that respects the dignity and independence of all people. Our policies support identifying, removing, and preventing barriers that might interfere with individuals of varying abilities from fully participating in the use of our facilities, services, and digital resources.
 

This policy outlines measures that 945 Princess has in place to meet accessibility requirements and comply with applicable provincial and federal legislation, improving opportunities for all individuals.

PURPOSE

The purpose of this policy is to provide an overview of 945 Princess’s commitment to accessibility and to outline practices and procedures designed to identify and remove barriers that impede access to our facilities, services, and digital platforms. 945 Princess will make every reasonable effort to ensure that the needs of individuals with varying abilities are met in a timely manner.
 

This policy also establishes the obligations and responsibilities of 945 Princess in ensuring accessibility compliance as required by relevant legislation.

SCOPE

This policy applies to all individuals who interact with 945 Princess, including:
 

  • Employees and potential employees

  • Tenants and prospective tenants

  • Stakeholders, partners, and visitors

  • Vendors, suppliers, and service providers

GENERAL PRINCIPLES

945 Princess is committed to ensuring:
 

  • Equitable Access – All individuals have equitable access to our facilities, services, and digital platforms.

  • Dignity – Interactions with visitors, tenants, and employees should be conducted in a manner that is respectful and does not diminish any person’s experience.

  • Independence – Individuals with varying abilities should be able to access and use services independently whenever possible.

  • Integration – Our accessibility approach ensures inclusiveness and full participation in programs, services, and opportunities.

  • Equal Opportunity – Everyone has equal access to employment, career growth, and participation in our community.

TRAINING

We are committed to training our staff in accessibility laws and standards. Employees are required to review and sign off on accessibility policies and undergo training on accessibility best practices relevant to their roles.

PROCEDURES TO IDENTIFY AND REMOVE BARRIERS

To ensure accessibility, 945 Princess follows these key procedures:
 

  • Assistive Devices: Individuals are encouraged to use their own assistive devices to access our services and facilities.

  • Accommodation During Hiring & Employment: Job applicants and employees are notified that accommodations can be made during the hiring process and throughout employment as needed.

  • Individual Accommodation Plans: We develop individualized plans for employees requiring accommodations, including customized emergency response plans.

  • Inclusive Communication: We communicate in ways that consider individual abilities and provide information in accessible formats upon request.

  • Website & Digital Accessibility: Our website meets WCAG 2.1 Level AA accessibility standards to ensure inclusivity.

  • Alternative Formats & Communication Supports: When requested, we provide:

    • HTML and Microsoft Word documents

    • Braille

    • Large print

    • Accessible audio formats

    • Text transcripts of visual and audio content

    • Assistive listening systems

    • Captioning or audio descriptions

    • Sign language interpretation services

    • Augmentative and alternative communication tools

  • Service Animals & Support Persons:

    • Individuals with service animals are permitted to bring them to areas where public access is allowed.

    • Those who require a support person have full access to our premises and services.

  • Notice of Service Disruptions: If an accessibility-related service or facility is temporarily unavailable, we will provide public notification in accessible formats.

  • Employment & Workplace Accommodations: We notify all job applicants that necessary accommodations will be made during hiring, and we ensure ongoing workplace accommodations for employees.

  • Accessible Parking: Designated accessible parking is available on-site for individuals with registered permits.

EXAMPLES OF WORKPLACE ACCOMMODATIONS

Workplace accommodations for employees with varying abilities may include but are not limited to:
 

  • Modifying job duties

  • Adjusting workstations

  • Allowing flexible work schedules

  • Providing assistive devices

  • Granting short-term and long-term leave

  • Alternative communication methods

  • Relocation within the facility if environmental sensitivities create barriers to performing essential duties
     

945 Princess ensures that accommodations are assessed and provided on a case-by-case basis to meet the specific needs of individuals.

FEEDBACK PROCESS

We welcome all feedback regarding accessibility at 945 Princess. Concerns, suggestions, or accessibility requests can be submitted through the following channels:
 

📧 Email: info@945princess.ca
📞 Phone: +1 (XXX) XXX-XXXX
📍 Mailing Address:
945 Princess Accessibility Coordinator

All feedback will be reviewed in a timely, thorough, and objective manner, and a response will be provided within a reasonable timeframe. 945 Princess will also provide documents in accessible formats upon request.

DEFINITIONS

  • Accessibility: Ensuring that individuals of all abilities can fully participate in everyday activities by removing barriers in facilities, services, and digital platforms.

  • Assistive Devices: Tools or technology used to enhance the functional abilities of individuals with disabilities (e.g., wheelchairs, hearing aids, screen readers).

  • Barrier: Any obstacle that prevents an individual from fully participating in society. Barriers can be physical, communication-based, technological, or policy-related.

  • Disability: A limitation that may be visible, non-visible, temporary, or permanent, affecting mobility, vision, hearing, cognitive function, learning, or mental health.

  • Service Animal: An animal trained to assist a person with a disability in carrying out daily tasks.

  • Support Person: An individual who provides assistance to a person with a disability, including communication, mobility, or personal care.

POLICY REVIEW & UPDATES

This policy will be reviewed periodically to ensure compliance with legal requirements and industry best practices. Updates will be made as needed to improve accessibility and inclusion at 945 Princess.
 

For any questions regarding this policy or accessibility-related matters, please contact:
 

📧 Email: info@945princess.ca

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